Financial Member Services Representative
Company: TEKsystems
Location: Atlanta
Posted on: January 15, 2026
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Job Description:
Job Description Job Description Description Individuals will be
taking 60-65 calls per day post training. These are tier 1 calls
and could range from basic loan payment questions, ordering a debit
card, password reset, etc. Training would be atleast 2 weeks - mix
of classroom, nesting, shadows. After that they will be on the
floor. The position is fully onsite with a team lead being there
everyday. KPI's Include: Calls per day, Average Handle Time,
Availability, Schedule Adherence, graded on 5 calls per week for
Quality Assurance, as well as member surveys. During training there
will be a daily meeting, and meetings every 1 or 2 weeks after for
formal coaching, depending on performance. Experience Level Entry
Level priorityeast Job Type & Location This is a Contract position
based out of Atlanta, GA. Pay and Benefits The pay range for this
position is $18.00 - $19.50/hr. Eligibility requirements apply to
some benefits and may depend on your job classification and length
of employment. Benefits are subject to change and may be subject to
specific elections, plan, or program terms. If eligible, the
benefits available for this temporary role may include the
following: • Medical, dental & vision • Critical Illness, Accident,
and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax
contributions available • Life Insurance (Voluntary Life & AD&D
for the employee and dependents) • Short and long-term disability •
Health Spending Account (HSA) • Transportation benefits • Employee
Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Atlanta,GA.
Application Deadline This position is anticipated to close on Jan
21, 2026. h4>About TEKsystems: We're partners in transformation.
We help clients activate ideas and solutions to take advantage of a
new world of opportunity. We are a team of 80,000 strong, working
with over 6,000 clients, including 80% of the Fortune 500, across
North America, Europe and Asia. As an industry leader in Full-Stack
Technology Services, Talent Services, and real-world application,
we work with progressive leaders to drive change. That's the power
of true partnership. TEKsystems is an Allegis Group company. The
company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law. About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We
accelerate business transformation for our customers. Our expertise
in strategy, design, execution and operations unlocks business
value through a range of solutions. We’re a team of 80,000 strong,
working with over 6,000 customers, including 80% of the Fortune 500
across North America, Europe and Asia, who partner with us for our
scale, full-stack capabilities and speed. We’re strategic thinkers,
hands-on collaborators, helping customers capitalize on change and
master the momentum of technology. We’re building tomorrow by
delivering business outcomes and making positive impacts in our
global communities. TEKsystems and TEKsystems Global Services are
Allegis Group companies. Learn more at TEKsystems.com. The company
is an equal opportunity employer and will consider all applications
without regard to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: TEKsystems, Roswell , Financial Member Services Representative, IT / Software / Systems , Atlanta, Georgia